Mark it with love

It's now easier than ever to add a personal touch to your jewellery, with Pandora offering engraving both online and in-store. Each option has its own unique perks, and knowing the differences can help you choose the experience that's perfect for you.

Online Engraving

Pandora’s interactive engraving experience online allows you to easily visualise your design and add a special message to selected jewellery. Our pieces are personalized using Laser Engraving which precisely etch your chosen design into your jewellery. The laser’s depth allows for highly detailed and clean engravings, making even small fonts and intricate symbols appear crisp and sharp.

Engraving orders require an additional day for processing. You can find more details on this on our Shipping and Delivery page.

In-store Engraving

Visit one of our engraving bars in-store for a more hands-on, personalised experience with our team. You will have the opportunity to speak directly with our team to ensure your engraving turns out exactly how you envision it. In-store engraving also gives you the option to add a custom doodle creating a unique, hand-drawn design for a one-of-a-kind engraving. Your personalized pieces will be engraved using mechanical engraving which offers a more traditional look and feel. While this method differs in depth in comparison to the laser engraving online, it is still precise and offers a distinct charm.

In-store engraving is typically completed in 10 minutes, while you wait. Processing times may vary during peak periods, so we recommend contacting your nearest store for more details.

Whether you prefer the convenience of shopping online or the personal touch of in-store service - both our engraving options offer the same great results—and a piece that’s as unique as the people you love. Use our store locator to find your nearest engraving bar or start creating your perfect piece via our engraving page.

Please note that the product images shown during the engraving process are computer-generated previews of the font or symbol you select. The final engraving may vary slightly in size and colour from what appears on screen. If you have any questions before placing your order, feel free to contact our Customer Experience Team or visit your nearest store for assistance.

Secret messages, initials, birthdays, inside jokes, memorable moments... if you can say it, you can engrave it on any of our eligible charms or necklace pendants. We believe in engraving the big moments as well as the small, so as long as it's meaningful to you, it's worth engraving.

Engraving is a service that's entirely personal and tailored to your wishes. For this reason, engraved pieces are not eligible for returns, exchanges or refunds. If we've made a mistake or you're not happy with your engraving for any other reason, please consult a member of staff or contact our customer service team.

Adding an engraving doesn’t affect the warranty of your jewellery, but you should check our full returns and exchanges policy for more information about engraved products.

Pandora engraving is available online and in-store. Engraving in-store takes as long as getting a coffee and less time than getting your hair done. It's that easy. Engraving can be done on the spot and takes about a minute or two. Keep in mind that each store only has one engraving machine, so there may be a wait during peak gifting seasons.

If you’re shopping online, you can include the engraving as part of your order. Please note that our engraving service adds one extra day to the processing time of your order.

An engraved charm or pendant is a thoughtful gift. Share a heartfelt message with someone you love by gifting them a bespoke item, customised with unique memories, dates and stories that matter to them.

If you’ve gifted an engravable item to someone special, they can choose to have it engraved with a message of their own. Treat them to the engraving fee by covering it with a Pandora gift card.