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CAN YOU RETURN AN ENGRAVED ITEM?

 

Engraving is a personalised service, so engraved items are considered final sale and cannot be returned, exchanged, or refunded.

If your engraving isn’t quite right or you believe there’s been a mistake, please speak to a store team member or contact our Customer Experience Team here.

Adding an engraving does not affect your jewellery’s warranty. For full details, please refer to our Returns and Exchanges Policy here.