Back to Customer Support Centre

Order conformation emails and official tax invoices


Your official tax invoice for your Pandora online order is the order confirmation email that was sent to you shortly after you placed the order. If you have not received this email, it is most likely in your 'promotions', 'junk' or 'spam' folders.

If you have any questions, please don’t hesitate to reach out to our Customer Experience team. You can call us between 9am - 5pm Monday to Friday AEST on 1800 313 554, connect with us via live chat or submit an online enquiry via