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GIFT CARDS

 

Can't decide what to get? Let them create their own personal style with a Pandora Gift Card. Choose between a Physical Gift Card or an e-Gift Card, both available for purchase in our Online Store. Gift Cards and e-Gift Cards purchased in Australia can be redeemed at any Australian Pandora Concept Store or online at au.pandora.net

 

Physical Gift Cards 

  • Pandora Physical Gift Cards can be shipped directly to you or your loved ones. They come in a convenient credit card size, perfect for keeping in your wallet alongside your other essentials.
  • Physical Gift Cards are sent via standard Australia Post through a third-party supplier and may take up to seven business days to arrive. Delivery times vary depending on your local postal service. Please note that Physical Gift Cards are not tracked and require a signature upon delivery. Express shipping is not available.
  • For orders of Physical Gift Cards under $120, a $5.00 shipping fee applies if purchased individually. If purchased alongside other Pandora products, standard shipping rates will apply. Gift Card orders over $120 qualify for free shipping.
 
 

eGift Cards 

An e-Gift Card works just like a Physical Gift Card but with added convenience. You can have it emailed directly to the recipient or sent to you to print out and gift in person. Please note that e-Gift Card confirmation may take up to 24 hours to arrive due to fraud screening (see details below).

 
 

Fraud Screening

Physical Gift Cards and e-Gift Cards are subject to a strict screening process to help protect our online customers from potential fraud. Please note, the email confirmation of your gift card purchase may be subject to a delay of up to 24 hours.

If after 24 hours, you continue to experience any further delay with your confirmation, please submit an enquiry via the Customer Support Centre at aunzsupport.pandora.net 

 
 

Pandora Gift Card Terms and Conditions

  • Pandora Physical Gift Cards and e-Gift Cards are non-refundable.
  • Gift Cards issued in Australia can only be used for purchases at Pandora Concept Stores or the Pandora Online Store within Australia.
  • Pandora Gift Cards and e-Gift Cards cannot be used at multi-branded stockists.
  • Each Gift Card is valid for 36 months from the date of issue and can only be redeemed in Australia.
  • Treat your Gift Card as cash—lost or stolen cards cannot be replaced, nor can they be exchanged for cash.
  • You can check your Gift Card balance at any Pandora Concept Store or online at augiftcards.pandora.net. Any remaining balance after the expiry date will be forfeited.
  • To redeem in-store, present your Gift Card to a team member at checkout. To redeem online, select “Gift Card” as the payment method and enter the card number when prompted.
  • Gift Cards and e-Gift Cards can only be purchased using Visa, American Express, MasterCard, or Apple Pay. They cannot be bought with PayPal, Afterpay, or another Pandora Gift Card.
 
 

Gift Card Balance and Expiry Check

To check your Gift Card's expiry date or current balance, visit augiftcards.pandora.net and enter your card details.
You can also visit any Pandora Concept Store, where a team member will be happy to assist you.