Shipping and Deliveries
- Change of Mind Returns and Exchanges Policy
- How to return or exchange items bought online
- How to return or exchange items bought in store
- About Pandora Club and FAQs
- Pandora Club Birthday Discount
- Sign Up or Login to your Pandora Club Account
- About Pandora Jewellery
- How to Care for Your Pandora Jewellery
- Size Guides
- Bracelet Guide
- Pandora Floating Lockets
- How to Shop Online
- Updating an Online Order
- Buying as a Gift
- About i=change Charity Donations
- Contact Our Team for Assistance
Should you require assistance regarding the Pandora Online Store, please visit our Customer Support Centre.
Mon-Fri 09:00 am - 5:00 pm AEST
1800 313 554
Free returns on all orders within 30 days. Provided that your items are unused we will cover the cost of your returns free of charge.
At this time we are unable to deliver to P.O. Boxes, Parcel Lockers & Parcel Collect. We apologise for any inconvenience this has caused.