Cleaning instructions

From Pandora Moments to Pandora Me and Pandora Reflexions, the cleaning instructions below cover all Pandora jewellery concepts and collections. Choose the care instructions to match your jewellery.

How to clean and maintain your Pandora jewellery

Polish your Pandora jewellery frequently with a soft polishing cloth to maintain their shine. Buff your sterling silver pieces with the white side of the polishing cloth. It's infused with a gentle cleaning solution that's specifically formulated for sterling silver. For plated metals, such as 14k rose gold-plated and 14k gold-plated, use the untreated pink side of the polishing cloth. You can use the approved Pandora Care Kit to clean Pandora rings, bracelets, charms, necklaces, pendants and earrings. Before using the kit, check the instructions for individual stone care on the corresponding page of this jewellery guide to make sure you care for any extra materials on your piece in the recommended way. When using Pandora's mild cleaning solution, leave jewellery to soak for approximately two minutes and then follow the instructions for polishing. Don't use toothpaste or harsh abrasive products when cleaning it and avoid using ultrasonic cleaners, which may cause damage.

Where to buy your Pandora Care Kit

Our cleaning set is available both in-store and online, so just remember to buy it next time you're purchasing your new styles. Also remember that with Pandora's Care Kit, you can clean all types of jewellery and metals with or without stones, man-made crystals, enamel and pearls.

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Use the Pandora Care Kit to clean your Pandora jewellery. Care instructions are included in the kit but if in doubt, seek professional advice for a local jeweller or your nearest Pandora shop prior to cleaning.

The do's and don'ts of jewellery maintenance