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PROMOTIONAL TERMS AND CONDITIONS

 

CURRENT PROMOTIONS

 

View Pandora Club Birthday Offer Terms and Conditions

View Pandora Club Anniversary Offer Terms and Conditions

 

CYCLE B GIFT SETS

TERMS AND CONDITIONS
•    Cycle B Gift Sets available from 22nd February 2024 for a limited time only, in Australian and New Zealand Pandora Concept Stores, Online and Participating Stockists.
•    Easter Gift Sets available from 7th March – 1st April 2024 for a limited time only, in Australian and New Zealand Pandora Concept Stores, Online and Participating Stockists.
•    Gift Sets not available in Pandora Outlet Stores. 
•    Gift Sets available while stocks last.
•    Cycle B Gift Set Descriptions:
o    Timeless Gift Set B802379 available in one size only (45cm). Gift set price is AU $179/NZ $199 valued at RRP AU $228/NZ $258. 
o    Timeless Pearl Gift Set B802380 available in one size only (45cm). Gift set price is AU $199/NZ $229 valued at RRP AU $258/NZ $308. Promotional gift set pricing applies when the 2 items (293154C01 and 39365C01-45) are included in the same transaction OR purchased as the Gift Set item code B802380
•    Easter Gift Set Descriptions:
o    Nini Rabbit Charm and Bracelet Gift Set includes 598816C00 and 798763C00. Gift Set price is AU $119/NZ $139 valued at RRP AU $158/NZ $188. Promotional gift set pricing applies when the 2 items are included in the same transaction. 
o    Easter Charm Gift Set includes 798772C02, 798771C01 and 798763C00 . Gift Set price is AU $139/NZ $159 valued at RRP AU $187/NZ $217. Promotional gift set pricing applies when the 3 items are included in the same transaction.
o    Rose Pink Daisy and Bracelet Gift Set includes 580728 and 788775C01. Gift Set price is AU $239/NZ $279 valued at RRP AU $318/NZ $368. Promotional gift set pricing applies when the 2 items are included in the same transaction.
•    Offer not valid in conjunction with Pandora Club Birthday discount and Anniversary discount.
•    Individual items specified within the Gift Sets cannot be substituted with alternative items. 
•    Promotional gift set pricing only applicable for a limited time, while stocks last. 
•    Pricing does not apply when items are bought separately. 
•    Gift set availability will vary for each store.
•    For Change of Mind Returns, applicable refunds provided will reflect the purchase price of the item as displayed on the receipt.
•    Pandora’s Change of Mind, Returns & Refunds Policy applies. Pandora’s Change of Mind, Return & Refunds Policy is in addition to your rights under Australian and New Zealand Consumer Law.
 

 



​BIRTHSTONE GIFT SETS 2023
TERMS & CONDITIONS

• Birthstone Gift Sets available for a limited time only, in Australian Pandora Concept 
Stores, Online and Participating Stockists.
• Gift Sets not available in Pandora Outlet Stores.
• Birthstone Gift Set Descriptions:
Birthstone Bracelet Gift Set includes item 599652C01 and the choice of 1x 
birthstone charm (790064C01, 790064C02, 790064C03, 790065C01, 790065C02, 790065C03, 790065C04, 790065C05, 790065C06, 790065C07, 790065C08, 790065C09, 798854C01, 798854C02, 798854C03, 798854C04, 798854C05, 798854C06, 798854C07, 798854C08, 798854C09, 798854C10, 798854C11, 798854C12). 
Promotional Pricing is AU $129 valued between AU $148-$158.
Add a choice of 1x Earrings (292334C01, 292334C02, 292334C03, 292334C04, 
292334C05, 292334C06, 292334C07, 292334C08, 292334C09, 292335C01, 
292335C02, 292335C03) for AU$ 50.
Promotional Pricing is AU $179 valued between AU $227-$237.
Birthstone Necklace Gift Set includes an O pendant (398296), a necklace chain (590200-45, 590200-60 OR 590200-75) and the choice of 1x birthstone charm (790064C01, 790064C02, 790064C03, 790065C01, 790065C02, 790065C03, 790065C04, 790065C05, 790065C06, 790065C07, 790065C08, 790065C09, 798854C01, 798854C02, 798854C03, 798854C04, 798854C05, 798854C06, 798854C07, 798854C08, 798854C09, 798854C10, 798854C11, 798854C12). 
Promotional Pricing is AU $149 valued from AU $167-177.
Add a choice of 1x Earrings (292334C01, 292334C02, 292334C03, 292334C04, 292334C05, 292334C06, 292334C07, 292334C08, 292334C09, 292335C01, 292335C02, 292335C03) for AU$ 50.
Promotional Pricing is AU $199 valued from AU $246-$256
• Individual items specified within the Gift Sets cannot be substituted with alternative items.
• Promotional gift set pricing only applicable for a limited time, while stocks last.
• Gift Sets are subject to stock availability and may vary from store to store.
• Promotional gift set pricing not available in conjunction with any other promotional offer, including Birthday discount or Anniversary discount.
• For change of mind returns, applicable refunds provided will reflect the purchase 
price of the item as displayed on the receipt.
• Pandora’s Change of Mind, Returns & Refunds Policy applies. Pandora’s Change of Mind, Return & Refunds Policy is in addition to your rights under Australian Consumer Law.

 

 

VALENTINE’S DAY GIFT SETS 2024 

TERMS & CONDITIONS
•    Valentine’s day gift sets available from 4th January 2024 for a limited time only, in Australian and New Zealand Pandora Concept Stores, Online and Participating Stockists, while stocks last.
•    Gift Sets not available in Pandora Outlet Stores.
•    Individual items specified within the Gift Sets cannot be substituted with alternative items. 
•    Some items included in the Gift Sets may not be available for individual purchase.
•    Promotional gift set pricing only applies to pre-bundled gift sets. Promotional pricing does not apply when items are bought separately. 
•    Gift Sets are subject to stock availability and will vary from store to store. 
•    Promotional gift set pricing is not available in conjunction with any other promotional offer, including Birthday discount or Anniversary discount.
•    For Change of Mind Returns, applicable refunds provided will reflect the purchase price of the item as displayed on the receipt.
•    For Change of Mind Exchanges, you must return the complete Gift Set. Individual items within the Gift Sets cannot be exchanged or returned.
•    Pandora’s Change of Mind, Returns & Refunds Policy applies. Pandora’s Change of Mind, Return & Refunds Policy is in addition to your rights under Australian and New Zealand Consumer Law.

•    GIFT SETS DESCRIPTIONS
•    Silver Locket Gift Set B80309 includes 393052C00 and 793066C01 available in one size only. Gift set RRP is AU $148/NZ $168 valued at AU $109/NZ $129.
•    Love Necklace & Earring Gift Set B80311 includes 290528CZ and 393076C01 available in one size only. Gift Set RRP is AU $139/NZ $159 valued at AU $188/NZ $218
•    Love Bracelet Gift Set B80312 includes 793055C00 and 590719 available in 16cm – 23cm. Gift Set RRP is AU $99/NZ $119 valued at AU $138/NZ $158.
•    Padlock Double Dangle Gift Set B80310 includes 793119C01 and 599539C00 Bracelet available in 16cm – 23cm. Gift Set RRP is AU $149/NZ $169 valued at AU $198/NZ $228. 
•    Elevated Heart Gift set B80313 includes 393099C01 and 293097C01 available in one size only. Gift Set RRP is AU $199/NZ $229 valued at AU $238/NZ $278.
•    Sparkling Red Heart Gift Set B802000 includes 292549C01 and 392542C01 Necklace available in one size only. Gift Set RRP is AU $149/NZ $169 valued at AU $188/NZ $218. 
•    Gold Heart Gift Set B80314 includes 268427C01 and 368425C01. Necklace available in one size only. Gift Set RRP is AU $319/NZ $369 valued at AU $398/NZ $468.

 

 

FREE COLLECTOR’S BOX

Receive a limited edition Disney 100 collector’s box when you purchase any product(s) from the Disney 100 series*
*Available from 4th October 2023 for a limited time only, while stocks last.
Terms and conditions apply.


TERMS & CONDITIONS
• Offer available from 4th October 2023 for a limited time only, while stocks last in participating Pandora Concept Stores, Stockists and Online.
• Offer not available in Pandora Outlet locations.
• Dates subject to change.
• Gift may be redeemed up to 3 times per transaction. 
• Gift is only valid whilst stock lasts. 
• Purchases made before or after this period are not eligible for this offer. 
• Gift is not available for purchase. 
• Gift includes Disney x Pandora Collector’s Box (P11090) only and excludes any product featured in promotional artwork.
• Gift is not valid on the purchase of a Pandora gift card or e-gift card. 
• Offer not available with any other promotional offer, including the Pandora Club Birthday and Pandora Club Anniversary discount.
• Gift is available when a Pandora Gift Card or E-Gift Card is redeemed during the promotional period. 
• Pandora’s Change of Mind, Returns & Refunds Policy applies and is in addition to your rights under Australian Consumer Law.
• If you change your mind and would like a refund on an item purchased with the promotional offer, the gift must be returned. If the gift cannot be returned, the purchased item may be exchanged or the value of the item may be transferred onto a Pandora gift card which cannot be exchanged for cash

 

 

 

FREE COLLECTOR’S BOX
Purchase any three Marvel x Pandora products and 
receive a free collector’s box

TERMS & CONDITIONS
•    Offer available from 8pm AEDT 26th October 2022, while stocks last in participating Pandora Concept Stores, Stockists and Online.
•    Offer not available in Pandora Outlet locations.
•    Dates subject to change. 
•    Qualifying items must be purchased in a single transaction in order to receive the gift. 
•    Qualifying items include full priced Marvel x Pandora products only. 
•    Gift may be redeemed up to 3 times per transaction. 
•    Gift is only valid while stocks last. 
•    Purchases made before or after this period are not eligible for this offer. 
•    Offer not available with Pandora Club Birthday offer and Pandora Club Anniversary discount.
•    Gift is available when a Pandora gift card or e-gift card is redeemed. 
•    Gift is not available for purchase. 
•    Gift includes Marvel x Pandora Collector’s Box (P11086) only and excludes any product featured in promotional artwork.
•    Pandora’s Change of Mind, Return & Refunds Policy is in addition to your rights under Australian and New Zealand Consumer Law and applies to purchased items only, and does not include the Gift.
•    If you change your mind and would like a refund on an item purchased with the promotional offer, the Gift must be returned. If the Gift cannot be returned, the purchased item may be exchanged or the value of the item may be transferred onto a Pandora Gift Card.  
 

 

 


 

PAST PROMOTIONS

 


AFTERPAY DAY PROMOTION
20% OFF CHARMS & CHARM BRACELETS*
*Offer available from 13th March – 18th March 2024 while stocks last. Take 20% off the 
marked price on eligible items. Conditions and exclusions apply. 
TERMS AND CONDITIONS
• Club Preview available from 12:00am AEDT 12th March – 11:59pm AEDT 13th
March 2024 while stocks last, in Australian and New Zealand Pandora 
Concept Stores, Pandora Outlet Stores, Participating Stockists and Online.
• Offer available from 12:00am AEDT 13th March – 11:59pm AEDT 18th March 
2024 while stocks last, in Australian and New Zealand Pandora Concept 
Stores, Pandora Outlet Stores, Participating Stockists and Online.
• Dates and times subject to change.
• Offer excludes Studded Chain Collection, Gift Sets, UNICEF and D100 Items.
• Offer available on selected full priced and marked down sale Charms and 
Charms Bracelets.
o In store: Take 20% off the marked price Instore. 
o Online: 20% off discount is already applied. Prices as marked.
• Offer not valid in conjunction with any other promotional offer, including 
Pandora Club Birthday discount and Anniversary discount.
• Offer in conjunction with the D100 GWP Box and Marvel GWP Box. 
• The promotional offer is not valid on the purchase of a Pandora Gift Card or 
e-Gift Card. 
• Offer is available when a Pandora Gift Card or e-Gift Card is redeemed 
during the promotional period.
• Not limited to Afterpay payment method. Payment made through Afterpay,
please refer to afterpay.com for Afterpay terms.
• Purchases made before or after this period are not eligible for this offer.
• For Change of Mind Returns, applicable refunds provided will reflect the 
purchase price of the item as displayed on the receipt. 
• Pandora’s Change of Mind, Returns & Refunds Policy applies and is in 
addition to your rights under Australian and New Zealand Consumer Law
 

 



 

LUNAR NEW YEAR BUNDLE SET 2024
TERMS & CONDITIONS

• Lunar New Year Bundle Set available from 4th January 2024 for a limited time only, 
in Australian and New Zealand Pandora Concept Stores, Online and Participating 
Stockists, while stocks last.
• Gift Set not available in Pandora Outlet Stores.
• Gift Set are subject to stock availability and may vary from store to store.
• Gift Set descriptions:
- Gift Set includes items 793054C01 or 763069C01 and 568777C01.
- Bracelet available in 17.5cm – 20.5cm.
- Gift Set RRP is AU $149/NZ $169 valued at AU $178/NZ $208.
• Individual items specified within the Gift Sets cannot be substituted with alternative items. 
• Promotional gift set pricing is not available in conjunction with any other promotional offer, including Birthday discount or Anniversary discount.
• For Change of Mind Returns, applicable refunds provided will reflect the purchase price of the item as displayed on the receipt.
• For Change of Mind Exchanges, you must return the complete Gift Set. Individual items within the Gift Sets cannot be exchanged or returned.
• Pandora’s Change of Mind, Returns & Refunds Policy applies. Pandora’s Change of Mind, Return & Refunds Policy is in addition to your rights under Australian and New Zealand Consumer Law.

 

 

VALENTINE’S DAY PROMOTION
GET 50% OFF YOUR SECOND ITEM

*Offer available from 8th – 15th February 2024. *Offer excludes Lab-Grown Diamonds and other items. 50% off applies to the lowest priced item. Conditions and exclusions apply.

TERMS & CONDITIONS
•    Pandora Club preview* available from 6:00am AEDT – 11:59pm AEDT 7th February 2024 at selected Australian Pandora Concept Stores and Online. 
Online only: *Club members must be logged in to receive this offer. 
In Store only: *Pandora Club account must be attached to transaction to receive this offer.
•    Public Offer available from 12:00am AEDT 8th February – 11:59pm AEDT 15th February 2024, while stocks last, in selected Australian Pandora Concept Stores, Participating Stockists, Outlet Stores and Online.
•    Dates and times subject to change. 
•    Offer excludes Pandora Lab-Grown Diamonds, Engraving service, Studded Chain collection and Disney 100.
•    Gift sets are excluded from contributing to the offer and excluded from being further discounted
•    Purchases made before or after this period are not eligible for this offer.
•    Product(s) must be purchased in the same transaction to receive the offer. The item that will be eligible for the discount is the lowest priced item(s). If the lowest priced item(s) is an excluded item, the discount will not apply.
•    The offer may be redeemed up to the purchase of 6 product(s) per person (including 50% off product(s)). The lowest priced product(s) in the order will be 50% off, up to a maximum number of 3. 
•    Offer is available when a Pandora gift card or e-gift card is redeemed during the promotional period.
•    Offer not valid with any other promotional offer, including the Pandora Club Birthday and Anniversary discount. 
•    If you change your mind and would like a refund on an item purchased with the promotional offer, the discounted item must be returned. If the discounted item cannot be returned, the purchased item may be exchanged or the value of the item may be transferred onto a Pandora gift card which cannot be exchanged for cash. 
•    Pandora’s Change of Mind, Returns & Refunds Policy applies and is in addition to your rights under Australian Consumer Law.

 

 

 

END OF SEASON SALE
26TH December 2023 – 31STJanuary 2024

TERMS & CONDITIONS
•    Online Sale available from 4:00pm AEDT 24th December 2023 – 11:59pm AEDT 31st January 2024, while stocks last in Australian Pandora Online Store.
•    Dates and time subject to change. 
•    Sale items and availability might vary for each store. 
•    RRP reflects the latest RRP and the NOW price reflects the sale price. 
•    Not valid in conjunction with any other promotional offer, including the Pandora Club Birthday discount and Anniversary discount. 
•    Sale items can be purchased when a Pandora gift card or e-gift card is redeemed during sale period. 
•    Sale pricing is only valid in Australia.
•    Purchase made before or after this period are not eligible for this offer.
•    For change of mind returns, applicable refunds provided will reflect the purchase price of the item as displayed on the receipt. 
•    Pandora’s Change of Mind, Returns & Refunds Policy applies and is in addition to your rights under Australian Consumer Law.

 

 

END OF SEASON SALE
TAKE A FURTHER 20% OFF SALES ITEMS

4TH January 2024 – 8TH January 2024
TERMS & CONDITIONS
• Take a further 20% off sale items available from 12:00am AEDT 4th January 2024 – 11:59pm AEDT 8th January 2024, while stocks last in Australian Pandora Concept Stores, Outlet Stores, Participating Stockists and Online
• Dates and times subject to change.
• The price on display reflects the price before the further 20% off. 
• To redeem the 20% off sale online, promotional code “EXTRA20” must be entered at checkout.
• Sale items and availability will vary for each store.
• Not valid in conjunction with any other promotional offer, including the Pandora Club Birthday discount and Anniversary discount.
• Sale items can be purchased when a Pandora gift card or e-gift card is redeemed during sale period.
• Sale pricing is only valid in Australia.
• For change of mind returns, applicable refunds provided will reflect the purchase price of the item as displayed on the receipt.
• Pandora’s Change of Mind, Returns & Refunds Policy applies and is in addition to your rights under Australian Consumer Law.

 

50% OFF A BRACELET WHEN YOU SPEND $99*
*Available from 28th December 2023 – 14th January 2024 while stocks last. Receive 50% off a range of selected bracelets only, when you spend $99. Terms and conditions apply. 

TERMS & CONDITIONS
•    Offer available from 6:00am AEDT 28th December 2023 – 11:59 AEDT 14th January 2024  while stocks last in Pandora Concept Stores, Participating Stockists, Outlet Stores and Online.
•    Promotional dates and times are subject to change. 
•    Purchases made before or after this period are not eligible for this offer. 
•    50% off applies only to selected bracelets. Bracelets include 599662C00, 592645C01, 590728, 591469C01, 590713, 598827C01, 598498C01, 590041C01, 599539C00, 599375C01, 589046C01 and 569046C01.
•    Any eligible 50% off bracelets are excluded from the qualifying $99 spend.
•    Offer is limited to one selected discounted bracelet per customer, per transaction.
•    Offer is not available in conjunction with the Pandora Club Birthday or Anniversary discount. 
•    Qualifying spend of $99 must be met in one single transaction after any discount is applied in order to receive the offer.
•    Offer available on all Pandora products, Gift Sets and packaging. 
•    Offer is available in conjunction with Marvel Collector’s Box Gift With Purchase, D100 Box Gift With Purchase.
•    Offer is not available with Pandora gift card or e-gift card purchases. 
•    Offer is available when a Pandora gift card or e-gift card is redeemed during the promotional period.
•    Pandora’s Change of Mind, Return & Refunds Policy is in addition to your rights under Australian Consumer Law. 
•    Sizes exchanges are as per change of mind policy. 
•    If you change your mind and would like a refund on the item(s) purchased with the promotional offer and the spend threshold is no longer met, the discounted bracelet must be returned with refund of it’s purchase price. If the discounted bracelet cannot be returned, the purchased item(s) may be exchanged or the value of the item(s) may be transferred onto a Pandora gift card. 

 

 

CHRISTMAS CHARM OFFER
50% OFF YOUR 2ND CHRISTMAS CHARM*

*Offer available from 12:00am AEST 7th December 2023 – 02:00pm AEST 24th December 2023. Selected Christmas Charms only.
The discounted  jewellery piece is the lowest priced item. Terms and conditions apply.

TERMS & CONDITIONS
•    Offer available from 12:00am AEST 7th December 2023 – 02:00pm AEST 24th December 2023 in Participating Pandora Concept Stores, Participating Stockists and Online. 
•    Offer not available in Pandora Outlet Stores.
•    Promotional dates and times are subject to change. 
•    Purchases made before or after this period are not eligible for this offer. 
•    Promotional Christmas Charm include: 792981C01, 792983C01, 792977C01, 762825C01, 792823C01, 792988C01, 792822C01, 792826C01, 782976C01, 762978C01, 769226C01, 769648C01, 782376C00, 790018C01, 792330C01, 792336C01, 792358C01, 792363C01, 792366C01, 792369C01, 797523ENMX and 799637C01.
•    The two Christmas Charms must be purchased together in order to receive the offer. The item that will be eligible for the discount is the lowest priced item. 
•    The offer may be redeemed up to the purchase of 6 charm(s) per person (including the discounted charm(s)). The lowest priced charm(s) in the order will be 50% Off, up to a maximum number of 3. 
•    Offer is available when a Pandora gift card or e-gift card is redeemed during the promotional period.
•    Offer not valid with Pandora Club Birthday and Anniversary discount. 
•    Pandora’s Change of Mind, Returns & Refunds Policy applies and is in addition to your rights under Australian Consumer Law.
•    If you change your mind and would like a refund on an item purchased with the promotional offer, the discounted item must be returned. If the discounted item cannot be returned, the purchased item may be exchanged or the value of the item may be transferred onto a Pandora gift card which cannot be exchanged for cash.

 

 

 

YOUR FREE GIFT
Choose one from four earring designs when you spend $99*, or
Receive a limited edition bangle when you spend $149*
*Offer available from 5th December– 02:00pm AEST 24th December 2023 or while stocks last. 
Gift is limited to one per transaction. Terms and conditions apply.

TERMS & CONDITIONS
•    Pandora Club preview* available from 6:00am AEDT – 02:00pm AEST 24th December 2023 while stocks last in at Pandora Concept Stores, Participating Stockists, Outlet Stores and Online.
  Online: *Club members must be logged in to receive this offer. 
  In Store: *Pandora Club account must be attached to transaction to receive this offer. 
•    Offer available from 12:00am AEDT 5th December – 02:00pm AEST 24th December 2023, while stocks last in Pandora Concept Stores, Participating Stockists, Outlet Stores and Online.
•    Promotional dates and times are subject to change.
•    Gift is only valid while stocks last.
•    Gift is limited to one per transaction. 
•    Gift may be redeemed up to three times per customer.
•    Gift: qualifying spend of $99 must be met in one transaction in order to receive a free earring from four designs (290012C01/290597CZ/298019CZ/298307C00) valued up to $59; qualifying spend of $149 must be met in one transaction in order to receive a limited edition bangle (592733C01) valued up to $99.
•    With a transaction of $149 or over, customer can choose between either one of the four earring designs (290012C01/290597CZ/298019CZ/298307C00) or the bangle (592733C01).
•    Purchases made before or after this period are not eligible for the Gift. 
•    Offer is available in conjunction with the Pandora Club Birthday and Anniversary discount. Qualifying spend of $99/$149 must be met after the discount is applied in order to receive the Gift.
•    Offer is available in conjunction with Christmas Charm Promotion
•    Offer is not in conjunction with any other promotional offer. 
•    Offer available on all Pandora products and packaging, excluding Pandora gift card or e-gift card purchases. 
•    Gift is available when a Pandora gift card or e-gift card is redeemed during the promotional period.
•    Bangle gift is not available for purchase during the promotional period. 
•    Pandora’s Change of Mind, Return & Refunds Policy is in addition to your rights under Australian Consumer Law. If the Gift is faulty, it can be exchanged for a similar item to the same value, subject to stock availability.
•    If you change your mind and would like a refund on the item(s) purchased with the promotional offer and the spend threshold is no longer met, the Gift must be returned. If the Gift cannot be returned, the purchased item(s) may be exchanged or the value of the item(s) may be transferred onto a Pandora gift card.